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School Marketing Blog

The professional school marketing manager needs to be up-to-date with the latest school marketing strategies and resources to successfully implement the school marketing plan. This school marketing blog enables school marketing professionals to engage in blog discussions relating to the school marketing issues of today. The 'School Marketing Manual for the Digital Age (3rd ed)', 2011, by Bryan Foster, forms the basis for most of these blog posts.

How to Deal with a Media Interview Request with Little or No Warning

Saturday, January 14, 2012
The media will sometimes request an interview from you giving little or no warning - and expect you to respond immediately. There are various strategies which can help with this difficult situation. Be well prepared before being interviewed by the media, even if this means delaying it until you become better informed.

When?

The request usually happens when a story is considered 'big' and relatively serious or controversial and the media wants to run with the story on that day or the next. They basically want your instant attention and response, whether you are prepared or not.

This may be when something controversial or of a significant status has occurred. The suggestions on how to deal with this situation are relevant for most circumstances, be these professional, business or community based. The case study below will concentrate on a church or parish scenario.

Examples of media requests would include:

•   a disaster where the school has had major damage, such as from a major storm and fire, or it may sometimes involve arson or other criminal damage, etc
•   a leader, staff member or school employee has been allegedly involved with something illegal
•   a former leader, staff member or school student has done something highly successful, controversial or allegedly illegal
•   the government or local council have or will make a decision that impacts significantly on the school, church or parish, etc.

School Response

Initially in this case you need to advise the media that the school Marketing Manager or school Principal will speak with them shortly.

You have every right to consider your options before speaking.

It is often best to contact the system's Communications and Marketing Manager, if such a role or similar one exists. This manager is usually familiar with best practice for such events. The manager will either become directly involved and speak on behalf of the parish or offer suggestions on the best approach. The Manager may also contact others within or outside the diocese who may be able to offer advice e.g. lawyers, building or insurance advisors / consultants, counsellors, etc.

Offering a "No comment" is often fraught with potential misinterpretation or even worse. The outlet could, in this situation, just take the story according to the information they have, which may not be the truth or whole truth.

Comment truthfully.

You do not need to give all the details but offer what is needed for the media enquiry allowing for legal, privacy and ethical considerations.

Initially this may be just a simple, "Thank you for the enquiry. We will get back to you shortly."

When you are ready contact the media and arrange the interview - be careful not to leave too much time between the media's request and your response.

Being very well prepared before being interviewed by the media is a very necessary requirement for success. If you have not got all the details needed, request a short period of time to gather the necessary information - but do not leave the media waiting too long - otherwise they may go with the information they have, no matter its accuracy or fullness.

TThe 'How to Deal with a Media Interview Request with Little or No Warning' blog post was written by Bryan Foster, author of School Marketing Manual for the Digital Age (3rd ed), (2011) - the paperback and ebook manual for school communications and marketing personnel - 340 pages of easy to read and implement summarized points - allowing for a considerably large number of quality strategies and examples to be detailed - with copyright remaining GDPL. Book available from Amazon.com and Createspace.com

Photojournalists in Schools - a Duty of Care

Saturday, January 14, 2012

Photojournalists in schools is a unique situation - particularly regarding duty of care for its students - the following information may be applied to many differing professions and businesses also.

Stopping Inappropriate Photos and Follow-Up

You must make sure that the photos taken are appropriate for student, staff member and school.

Do not allow for anything raunchy or what might appear inappropriate.

It is strongly suggested that students and staff in the photo should not:

  • hold any inappropriate prop e.g. cigarette
  • appear before an inappropriate backdrop e.g. toilet or certain signage
  • wear inappropriate clothing e.g. skimpy tops or short skirts
  • be positioned in any inappropriate manner e.g. sitting inappropriately.

If you are not happy with the photojournalist's suggestions, then stop the photo shoot, negotiate a better outcome, or cancel it. You are responsible for trying to get the best most appropriate photo.

You have every right to do this - in fact you may have a responsibility to do this. Advise your School Principal of this situation and outcome.

Know your legal and ethical responsibilities. Seek these from qualified legal practitioners and ethicists.

If the photo session was cancelled, you or your School Principal would seriously consider contacting the media outlet's editor and advising of the inappropriateness of the photojournalist's expectations / demands. This should sort the problem out.

Further courses of action, if no success in the first instance was gained from the editor, would often be to contact the Communication and Marketing Manager within your educational system for guidance and support. Either your School Principal or the Communication and Marketing Manager would probably take the matter further e.g. journalists' association, members of parliament, etc, and even to police / court if there was any abuse. This would be a very rare indeed.

Properly and respectfully encouraging and managing the photojournalist to take the best and most appropriate photo for your story's angle is in the best interest of your profession and business. Be aware that their employer is the media outlet and not you. Often your best diplomatic skills are required.

The 'Photojournalists and Schools - Duty of Care' blog post was written by Bryan Foster, author of School Marketing Manual for the Digital Age (3rd ed), (2011) - the paperback and ebook manual for school communications and marketing personnel - 340 pages of easy to read and implement summarized points - allowing for a considerably large number of quality strategies and examples to be detailed - with copyright remaining GDPL. Book available from Amazon.com and Createspace.com


Photojournalists - Essential for Schools

Saturday, January 14, 2012

Photojournalists are essential for a schools success. They get the 'every picture tells a thousand words' to the general population.

Photojournalists are responsible for getting the best photos they can for their particular media outlets. Photos, like pictures, tell a thousand words - hence you need the best photo possible for your circumstances. Photojournalists will most likely have good ideas to best represent the image you or they want covered.

Photo sessions are usually enjoyable times for all involved. It is not often that people appear in the media.

The photojournalist usually works with the journalist who is covering the story. Yet it is often the photojournalist who decides which photos will be used.

There will be times when the media outlet only wants a photo and just sends a photojournalist. At other times you will need to arrange for interviews and photos at the same or similar times. However, at other times, the interview may happen over the telephone and the photo taken at a separate time. Even though most stories require a photo, sometimes it is not required.

Own Professional or Business Photos

There may also be times when the media outlet is quite happy for you to send your own photos by email instead of having the photojournalist come out.

This usually happens after the outlet appreciates the quality and content of your professional or business photos and the professionalism of your photographers.

This is more common with the smaller publications, or for photos accompanying editorial in special features and for advertising.

Rest assured that the outlets will invariably send out a photographer if you feel you need one.

Marketing Manager and the Photojournalist

The Marketing Manager, or selected well informed staff member, needs to attend all photo sessions. The Marketing Manager should treat it as an enjoyable time and it most likely will end up being so.

You are free to offer suggestions, though the final decision does rest with the photojournalist. Their employer is their media outlet (and not your business) and hence the photo taken is what they want. However, in most cases, the photojournalist is working with you and for the profession or business to be seen in the best light.

It is in their best interests to work with you for many reasons, including the media outlet's need for a good standing in the community. They will also possibly want photos, reactions or stories from your profession, business or field down the track. However, if you are being unfairly obstructive, then follow-up photos for other stories at other times may be few and far between.

For specific details of the unique school situation for dealing with photojournalists see Photojournalists and Schools - Duty of Care.


The 'Photojournalists - Essential for Schools' blog post was written by Bryan Foster, author of School Marketing Manual for the Digital Age (3rd ed), (2011) - the paperback and ebook manual for school communications and marketing personnel - 340 pages of easy to read and implement summarized points - allowing for a considerably large number of quality strategies and examples to be detailed - with copyright remaining GDPL. Book available from Amazon.com and Createspace.com

Teachers Writing a Book or e-Book - 7 Key Challenges and Solutions

Sunday, January 01, 2012

Teachers are highly qualified professionals who should seriously consider writing their own book or e-book. This blog post considers 7 key challenges and solutions to help make this a most enjoyable and rewarding task.

Writing your first book is one of life's most pleasurable experiences! All the time, thought, effort and creativity finally becomes very worthwhile. When the book finally sells is equally, or even more, exciting! Then you see your first pay-check from the publisher / book seller or from your website's online store - WOW!

I have written 6 nonfictional books, 5 of which are currently sold as e-books. The following are some of the experiences I have gained over the past few years.

What could possibly go wrong with the whole process of writing / publishing / marketing / selling, etc? Heaps - in fact! But don't initially be turned off by these. Be aware of the challenges and be prepared to meet these head-on. However, after becoming fully informed, and if you feel it is not right for you, it is probably best to let go and may be try another challenge awaiting you.

Seven key challenges and solutions are:

1. The average author makes very little income out of book sales. Now this must be a cause for serious consideration. Most authors do not make a living out of writing - at the best it supplements their income. At the worst the whole experience ends up costing them money. Hence, the theme you write about, as well as the quality of your writing, is critical. Along with these, you will also need a good publication method and marketing campaign. Sometimes authors do not expect any serious income but are just content with the option of writing for themselves and a few others.

2. The time commitment is considerable. It is virtually a part-time occupation spread over many weeks and months. Most authors either write in small to medium hourly segments of time over a long period, or in weekly blocks over time. This depends on individual circumstances.

3. Publishing is difficult as each major publishing company has thousands of new manuscripts or books at their disposal each year. Your work needs to have quality, be controversial or be very creative, or meet a specific niche, etc. Try a variety of companies and do not forget the e-book sellers. (See below.)

4. Self publishing is another option - yet one which usually also has a considerable financial cost associated. Having a substantial number of hard copies printed is expensive as is the cost of getting these to market - not to mention the considerable amount of time and marketing skills needed. However, if you are well prepared and funded, this may work for you, especially if you have contacts within the industry who can offer advice and lead you on the way.

5. Creative publishing methods are becoming more accessible through the internet these days. For hard copies of books you may also try creative selling methods e.g. eBay or Amazon's CreateSpace. At the time of writing, the CreateSpace option allows for Amazon to assist with the formatting, publishing and sales process considerably, but at a cost dependent on how much assistance you need.

6. E-Book sales through your own website are becoming more popular and usually for less expense. You will need to create, or have created, your own website, as well as having the electronic shopping facilities integrated within your site. There are many companies which offer this option, see Yahoo, for example. One of the major challenges of this option is getting your website visited very regularly, which usually means it is high on the search engines, e.g. Google, Yahoo, etc. Search Engine Optimization (S.E.O.) is the key concept needing a full understanding to be successful here.

7. Try blogging - it's usually FREE! To meet the inherent personal need to write, which we authors have, and save on the expense, you may like to try blogging. There are so many sites now which open up a whole new world for authors - try the WordPress and Blogger websites for starters. You may even make money directly or indirectly out of these opportunities. You may become well-known as an expert on a particular topic and searched out for this expertise. Or you may place affiliate or Google Ads, etc., on your blog.

The joy of writing sometimes supersedes the need to make a profit. For most authors, this unfortunate lack of profit is an inevitable consequence. I have personally enjoyed my experience these past few years and intend continuing this creative pursuit.

Writing your own book or e-book needs dedication and commitment. I took the challenge, locked in the time and energy needed and went for it. Twenty-five weeks over three years and 6 books later, I am a very contented author, e-publisher and e-book seller.

The 'Teachers Writing a Book or e-Book - 7 Key Challenges and Solutions' blog post was written by Bryan Foster, author of School Marketing Manual for the Digital Age (3rd ed), (2011) - the paperback and ebook manual for school communications and marketing personnel - 340 pages of easy to read and implement summarized points - allowing for a considerably large number of quality strategies and examples to be detailed - with copyright remaining GDPL. Book available from Amazon.com and Createspace.com

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